Terms & Conditions
Last updated on 1st Dec 2024
These Terms and Conditions apply to all services offered by the parent company and its wholly owned subsidiaries operating in different jurisdictions.
The terms “we,” “our,” or “us” refer to the service provider. The terms “you,” “your,” “user,” or “visitor” refer to any natural or legal person who uses our services through the website, mobile applications, or makes a purchase
Headquarters
The primary legal entity is based at: C-604, Hinduja Lake Front Estates, Cave Temple Road, Bengaluru, Karnataka 560076, India.
General Terms
We are engaged in the resale of prepaid eSIMs and virtual phone numbers (DID). Customers may register and make purchases through:
- Website:https://
Accepted Payment Methods include:
Accepted payment methods include Credit/Debit Cards, Google Pay, Apple Pay, Paypal and other available options provided by these platforms. Payments are conducted in US Dollars ($)
By accessing our services, you agree to comply with these Terms.
Additional Provisions for Subsidiaries
- For services provided by entities operating in the USA and Canada, the governing laws and jurisdictions will align with their respective local legal systems, unless specified otherwise.
- The content of the pages of this website is subject to change without notice
- Customers are responsible for ensuring their device supports eSIMs and is unlocked. A list of compatible devices is provided at checkout, but it may not be exhaustive. By confirming compatibility, customers accept full responsibility for device eligibility.
- A service contract begins upon order completion via the website or app. The activation of eSIMs and adherence to the activation policy are the user’s responsibility. If a user deletes the eSIM or lacks an active data plan, the contract is terminated.
Pricing and Charges
All charges are inclusive of VAT unless stated otherwise. Offsetting any claims is permitted only if legally validated or undisputed
Order Confirmation and Access
Once purchased, eSIMs are available under the “My eSIMs” section within the user account. A confirmation email will also be sent to the registered email ID.
Reward System (Coins/Credits)
Users earn reward credits for purchases made via eligible payment methods. These credits cannot be earned when other discounts or referral bonuses are applied. Reward credits may be used for future purchases or combined with other payment options. However, they are:
- Non-convertible to other forms of credit
- Non-convertible to other forms of credit
Disclaimer
- We do not guarantee the accuracy, timeliness, or completeness of content on the website or applications.
- Use of the service is at your own risk. It is your responsibility to verify product or service suitability.
- Intellectual property, design, and graphics are owned or licensed by the provider. Unauthorized use is prohibited.
- Third-party links may appear for convenience. We are not responsible for their content or practices.
Third-party Services
If you access external services through our platform, your interaction is governed solely by those third-party terms. We are not responsible for those services and assume no liability.
Jurisdiction
Disputes are governed by:
- Indian law for services from the parent company
- US or Canadian law for services rendered by the respective regional subsidiaries
Liability
We are not liable for losses caused by network unavailability or any indirect, incidental, or consequential damages. Maximum liability is limited to $1 or the total cash amount paid for the service in the previous month—whichever is greater.
Contact
For any inquiries, please email
